1            POLICY

Advanex Europe Ltd understands that in order to fulfil and satisfy the requirements of its customers and other interested parties, an ability to ensure business continuity is essential.

Systems and procedures have been developed to establish and maintain business continuity capability.

Potential modes of disruption to continuity have been identified, assessed and where practicable, preventive actions implemented.

Periodical assessments and reviews of the company and the potential threats to continuity of its operations are undertaken.

2            Aims

This Business Continuity Plan sets out the major perceived threats to Business Survival, Normal Mode of Operations and the achievement of the Business Plan itself.  It identifies the Actions and Procedures to respond to those Threats, should they materialise as Incidents, or Situations to be managed.  The BC Plan document is itself tested with live tests and subsequently reviewed.  Such testing gives Advanex Europe Ltd the best opportunity to continue to survive and thrive in the face of all perceived potential threat types & scenarios that it faces.

3          Terms & definitions

NMO: Normal manufacturing operations.

BC: Business continuity

ICT: Information communication technology

Situation: Any occurrence that disrupts the normal mode of operations

4           Key contacts

Internal

External

5          Responsibility & authority

This section identifies the groups, or individuals having specific roles with respect to this Business Continuity Plan.

Plan owner

Overall responsibility for ensuring that an adequate Business Continuity Plan is developed implemented and maintained.

Specific responsibilities have been assigned as follows:

Plan development & control

Responsible for the control, review and circulation of the BC Plan in a timely manner, to meet the requirements of the business and its interested parties.

Control of all policies, plans & activities to ensure that sufficient current and relevant information is available to staff to maintain and recover normal manufacturing operations for the business. 

Manufacturing & Technical Operations

Responsible for:

Conducting risk assessments to evaluate threats to the manufacturing infrastructure and technical operations of the business.

Implementing effective business continuity planning, and appropriate actions to remove or reduce the impact of such threats

Implementing crisis management techniques during incidents affecting manufacturing and technical operations

Providing all necessary technical facilities to allow staff to be productively employed as soon as possible following an incident

Responsible for ensuring all necessary plans, processes and technology are in place to minimise the likelihood of a threat to the business, through loss, or underperformance of a process.

Developing, communicating and implementing policy to ensure resilience of product development and realization activities against potential threats

Overall responsibility for defining, communicating and implementing policy to ensure resilience of product development and realization activities against potential threats to NMO

Sales & Marketing

Sales have overall ownership and responsibility for ensuring that revenue-generating and cash collection activities are maintained at the normal level in the face of Threats. 

Responsible for conducting adequate risk assessments to the sales & marketing operations of the business and establishing effective business continuity planning to combat threats to these operations, so as to reduce, or remove the impact and/or duration of such threats. 

Responsible for ensuring the people, processes and technology required are in place to maintain NMO for revenue and cash generation. 

Responsible for defining and executing policy of managed communication with customers and prospects, in the event of a threat, Incident, or situation deemed to require it.

The Sales Administrators are responsible for ensuring customers are informed of situations, as directed by the situation management team. 

Notifying customers when NMO will be/has been restored and what (if anything) will be done to avoid the same scenario happening in the future.

Human Resources

Responsible for defining, communicating and implementing policy to ensure resilience of human resources activities against potential threats to NMO.

Responsible for defining the operational response to an incident/situation in this area. 

Overall responsibility for minimizing impact & duration of an incident/situation affecting this Functional Area. 

Responsible for ensuring effective operational practices are in place and well-rehearsed to ensure swift restoration of NMO following all anticipated business disruptions.  Ensuring the welfare needs of staff are met during a situation.  Sourcing interim or replacement staff as appropriate to the Situation.

Responsible for ensuring all reasonable precautions are in place to protect the staff in accordance with prevailing health & safety legislation.

Will act as spokespersons and approving press releases, statements and stories to be used in media handling.

Information & Communication Technology

Overall responsibility for defining, communicating and implementing policy to ensure resilience of Information and communications technology (ICT) activities against potential threats to NMO.

Responsible for defining the operational response to a situation in this functional area in order to minimise its impact & duration

Responsible for ensuring effective operational practices are in place and well-rehearsed to ensure swift restoration of NMO following all anticipated ITC disruptions

Finance Owner

Overall responsibility for defining, communicating and implementing policy to ensure resilience of finance activities against potential threats to NMO. 

Responsible for defining the operational response to a situation in this area. 

Overall responsibility for minimizing impact & duration of an Incident/Situation affecting this functional Area. 

Responsible for ensuring effective operational practices are in place and well-rehearsed to ensure swift restoration of NMO following all anticipated business disruptions. 

Responsible for establishing and maintaining necessary arrangements to enable financial commitments to be met in a situation.  Renegotiating financial facilities and arrangements as necessary to minimize the effects of the situation on the business. 

Managing all exceptional financial transactions during a situation, including all insurance and banking matters arising.

Quality & Environment Owner.

To evaluate and communicate with suppliers on all matters relating to continuity of supply and arrange for necessary actions to be taken where required.

Responsible for ensuring effective and timely communications with Key Suppliers before, during and after Incidents & Situations and to engage necessary support from Suppliers before, during and after Incidents and Situations to minimize their impact and duration.

Responsible for ensuring that relevant suppliers are informed of a Situation, to the extent required, as directed by the SMT.  Responsible for defining key messages for suppliers and sourcing alternative suppliers where supply issues are contributing to the severity, or duration of the Situation.

To assess the potential environmental aspects and impacts associated with potential threats to business continuity.

Functional Area Owner (FAO)

Overall ownership and co-ordination of crisis management and business operational recovery for the relevant functional area, howsoever defined.

Responsible for testing activities relevant to the functional area. 

Responsible for activating the relevant portions of the plan in response to threats, incidents & situations affecting the functional area. 

Responsible for ensuring all relevant actionees within the functional area are able to discharge their individual responsibilities to normal target levels.

                                                                                                                                     P.R.M Clifford

                                                                                                                                                                  Managing Director